Principles of Manufacturing and Operational Excellence 

Operations are the transformative process within a series of activities, along a value chain extending from supplier to customer. Operations Management designs, operates, and improves supply chain systems and provides the pharmaceutical industry with a knowledge base to promote best practices and operational excellence within pharmaceutical operations management. This course is designed to provide participants with a deep understanding of measuring operational excellence, including insights on relevant qualitative enablers and meaningful quantitative performance indicators.

What You Will Learn

The combination of enablers, quantitative performance indicators, and structural factors will allow you to develop a manufacturing strategy or establish an operational excellence program to improve effectiveness and efficiency. The course also defines a common language with which to discuss operations management and introduces lean concepts.

Course Module

• Review the principles of operations management and operational excellence.
• Understand the tools to assess current programs against objective measurements of best-in-class industry approaches and learn how to implement sustainable programs using real performance improvements and cost savings.
• Identify and develop industry good practices to:
  • Provide reference, guidance, and support to pharmaceutical operations managers in selecting the most appropriate solutions for the identification and completion of the objectives of their manufacturing operations within the framework of their company organization, including external stakeholders and regulatory bodies.
  • Provide operations management with a robust basis for understanding how compliance and continual improvement/innovation can be achieved simultaneously.
  • Define a common language and guide performance measurement, benchmarking, and improvement.
• Review performance improvement tools (KPIs, TPM, TQM, JIT, EMS), clarifying what is applicable and what is not, for pharmaceutical operations.
• Know how to implement methods and tools for continual improvement.

Who Should Attend

• Professionals with intermediate-level experience in development, manufacturing, engineering, validation, quality, and technology transfer
• Those wishing to understand and implement the concepts of operational excellence.

Education approach

• Lecture sessions are illustrated with examples based on case studies
• Practical exercises include examples and discussions

Speaker

Kossi Molley, PMP, LSSBB, Chemist, Certified Trainer